Privacy & Data Protection

This Privacy Policy explains how Instaspin Casino collects, uses and protects personal information when you register, play or otherwise use our services. We take your privacy seriously and describe below the categories of data we collect, why we need it and how you can manage your information.

Types of data we collect

We collect a range of information to operate your account and provide our services. This includes personal data you give us directly, technical data from your devices and transactional data about your activity on the site.

Personal data

Personal data covers information that identifies you, such as your name, date of birth, contact details, address, identity documents and payment details. We collect this when you register, verify your account or use payment services.

Technical data

Technical data includes IP address, device identifiers, browser type, operating system, cookie identifiers and log information. We use this data to maintain the platform, improve performance and detect security issues.

Transactional data

Transactional data relates to your account activity - deposits, withdrawals, bets, game history and support interactions. We also record timestamps and outcomes to keep accurate records and meet our obligations.

Use of information

We use your data to create and manage your account, process payments, carry out identity checks and provide customer support. We may also use information to detect and prevent fraud, to comply with legal obligations and to analyse service use so we can improve functionality.

Data protection practices

We protect personal information using secure servers, encryption and access controls. Only authorised personnel and approved third-party providers have access where necessary. We review security measures regularly and follow recognised standards to reduce the risk of unauthorised access.

Cookies and tracking technologies

We use cookies, web beacons and similar technologies to remember preferences, support login, measure site performance and serve relevant content. You can manage cookie settings through your browser or account preferences. Third-party analytics and advertising partners may also set cookies subject to their own policies.

User rights

You have rights to access personal data we hold about you, request correction, object to certain processing and request restriction or portability where applicable. You can also withdraw consent where we rely on it for processing.

Access, correction and deletion

To access, correct or request deletion of your data, use the account dashboard or contact our support centre via your account. We will respond to valid requests and may need to retain certain records where required by law or to protect against fraud.

Information sharing and third parties

We share information with payment processors, identity verification providers, fraud prevention services and other vendors who assist in delivering our services. We require these partners to handle data securely and only for agreed purposes. We do not sell your personal information.

Privacy policy updates

We may update this policy from time to time. Material changes will be notified via your account or by other clear means. Continued use of our services after changes indicates your acceptance of the updated policy.